SN 142030
Refrigerator
CONTENTS
1 Your refrigerator
4 4 Preparation
12
13
2 Important Safety Warnings 5 5 Using your refrigerator
Intended use .....................................5 Thermostat setting button................13
General safety ..................................5 Defrost ............................................13
For products with a water dispenser;.7 Rotary storage container .................14
Child safety........................................7 Freezing fresh food..........................15
Compliance with the AEEE Regulation Recommendations for preservation of
and Disposing of the Waste Product..7 frozen food......................................15
Package information..........................8 Placing the food ..............................16
HCA warning.....................................8 Deep-freeze information ..................16
Things to be done for energy saving..8
6 Maintenance and cleaning 17
3 Installation
9
Protection of plastic surfaces ..........17
Points to be paid attention to when the
relocation of the refrigerator...............9
Before you start the refrigerator,.........9
Electrical connection..........................9
Changing the illumination lamp .......10
Door Open Warning.........................10
Disposing of the packaging .............10
Disposing of your old refrigerator .....10
Placing and Installation ....................10
7 Troubleshooting
18
22
8 Beko Customer Care
3
EN
1 Your refrigerator
1
*
14
13
3
4
*
5
*
*
12
11
6
8
10
9
1. Indicator panel
8. Bottle shelf
2. Butter & Cheese sections
3. Egg tray
9. Adjustable front feet
10.Chiller
4. Adjustable door shelves
5. Sliding storage boxes
6. Bottle shelves
11.Chiller cover and glass
12.Movable shelves
13.Wine cellar
*OPTIONAL
7. Shelter wire
14.Fan
C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
4
EN
2 Important Safety Warnings
Pleasereviewthefollowinginformation. • For products with a freezer
compartment; Do not put bottled and
Failure to observe this information may
cause injuries or material damage.
Otherwise, all warranty and reliability
commitments will become invalid.
The service life of your product is 10
years. During this period, original spare
parts will be available to operate the
product properly.
canned liquid beverages in the freezer
compartment. Otherwise, these may
burst.
• Do not touch frozen food by hand;
they may stick to your hand.
• Unplug your refrigerator before
cleaning or defrosting.
Intended use
• Vapor and vaporized cleaning
materials should never be used in
cleaning and defrosting processes of
your refrigerator. In such cases, the
vapor may get in contact with the
electrical parts and cause short circuit
or electric shock.
This product is intended to be used
• indoors and in closed areas such as
homes;
• in closed working environments such
as stores and offices;
• in closed accommodation areas such
• Never use the parts on your
refrigerator such as the door as a
means of support or step.
as farm houses, hotels, pensions.
• It should not be used outdoors.
• Do not use electrical devices inside
the refrigerator.
General safety
• Do not damage the parts, where
the refrigerant is circulating, with
drilling or cutting tools. The refrigerant
that might blow out when the gas
channels of the evaporator, pipe
extensions or surface coatings are
punctured causes skin irritations and
eye injuries.
• When you want to dispose/scrap
the product, we recommend you
to consult the authorized service in
order to learn the required information
and authorized bodies.
• Consult your authorized service for
all your questions and problems
related to the refrigerator. Do not
intervene or let someone intervene to
the refrigerator without notifying the
authorised services.
• Do not cover or block the ventilation
holes on your refrigerator with any
material.
• Electrical devices must be repaired
by only authorised persons. Repairs
performed by incompetent persons
create a risk for the user.
• For products with a freezer
compartment; Do not eat cone ice
cream and ice cubes immediately
after you take them out of the freezer
compartment! (This may cause
frostbite in your mouth.)
5
EN
• In case of any failure or during
a maintenance or repair work,
disconnect your refrigerator’s mains
supply by either turning off the
relevant fuse or unplugging your
appliance.
• This refrigerator is intended for only
storing food items. It must not be
used for any other purpose.
• Label of technical specifications is
located on the left wall inside the
refrigerator.
• Do not pull by the cable when pulling
• Never connect your refrigerator to
electricity-saving systems; they may
damage the refrigerator.
off the plug.
• Place the beverage with higher proofs
tightly closed and vertically.
• If there is a blue light on the
refrigerator, do not look at the blue
light with optical tools.
• Never store spray cans containing
flammable and explosive substances
in the refrigerator.
• For manually controlled refrigerators,
wait for at least 5 minutes to start the
refrigerator after power failure.
• Do not use mechanical devices
or other means to accelerate the
defrosting process, other than those
recommended by the manufacturer.
• This operation manual should be
handed in to the new owner of the
product when it is given to others.
• This product is not intended to be
used by persons with physical,
sensory or mental disorders or
unlearned or inexperienced people
(including children) unless they are
attended by a person who will be
responsible for their safety or who will
instruct them accordingly for use of
the product
• Avoid causing damage on power
cable when transporting the
refrigerator. Bending cable may
cause fire. Never place heavy objects
on power cable.
• Do not touch the plug with wet
hands when plugging the product.
• Do not operate a damaged
refrigerator. Consult with the service
agent if you have any concerns.
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
• Exposing the product to rain, snow,
sun and wind is dangerous with
respect to electrical safety.
• Contact authorized service when
there is a power cable damage to
avoid danger.
• Do not plug the refrigerator if the wall
outlet is loose.
• Water should not be sprayed on
inner or outer parts of the product for
safety purposes.
• Never plug the refrigerator into
the wall outlet during installation.
Otherwise, risk of death or serious
6
EN
injury may arise.
• Do not spray substances containing
inflammable gases such as propane
gas near the refrigerator to avoid fire
and explosion risk.
For products with a water
dispenser;
Pressure of water mains should be
minimum 1 bar. Pressure of water
mains should be maximum 8 bars.
• Never place containers filled with
water on top of the refrigerator; in the
event of spillages, this may cause
electric shock or fire.
• Use only potable water.
Child safety
• Do not overload the refrigerator with
food. If overloaded, the food items
may fall down and hurt you and
damage refrigerator when you open
the door.
• If the door has a lock, the key should
be kept away from reach of children.
• Children must be supervised to
prevent them from tampering with the
product.
• Never place objects on top of the
refrigerator; otherwise, these objects
may fall down when you open or
close the refrigerator's door.
Compliance with the AEEE
Regulation and Disposing of
the Waste Product
• As they require a precise
temperature, vaccines, heat-sensitive
medicine and scientific materials
and etc. should not be kept in the
refrigerator.
This product does not contain harmful
and forbidden materials described
in the "Regulation on the Control of
the Waste Electrical and Electronic
Equipment" issued by the T.R. Ministry
of Environment and City Planning.
Complies with the AEEE Regulation.
This product has been
• If not to be used for a long time,
refrigerator should be unplugged. A
possible problem in power cable may
cause fire.
manufactured with high
• The plug's tip should be cleaned
regularly with a dry cloth; otherwise, it
may cause fire.
quality parts and materials
which can be reused and
are suitable for recycling.
Therefore, do not dispose
the product with normal
• Refrigerator may move if adjustable
legs are not properly secured on the
floor. Properly securing adjustable
legs on the floor can prevent the
refrigerator to move.
domestic waste at the end of its service
life. Take it to a collection point for the
recycling of electrical and electronic
equipment. Please consult your local
authoritiestolearnthenearestcollection
point. Help protect the environment
and natural resources by recycling used
products. For children's safety, cut the
power cable and break the locking
mechanism of the door, if any, so that it
will be non-functional before disposing
• When carrying the refrigerator, do not
hold it from door handle. Otherwise, it
may be snapped.
• When you have to place your product
next to another refrigerator or freezer,
the distance between devices should
be at least 8cm. Otherwise, adjacent
side walls may be humidified.
of the product.
7
EN
Package information
Things to be done for energy
saving
Packaging materials of the product
are manufactured from recyclable • Do not leave the doors of your
materials in accordance with our
National Environment Regulations. Do
not dispose of the packaging materials
together with the domestic or other
wastes. Take them to the packaging
material collection points designated
by the local authorities.
refrigerator open for a long time.
• Do not put hot food or drinks in your
refrigerator.
• Do not overload your refrigerator so
that the air circulation inside of it is not
prevented.
• Do not install your refrigerator
under direct sunlight or near heat
emitting appliances such as ovens,
dishwashers or radiators. Keep your
refrigerator at least 30cm away from
heat emitting sources and at least
5cm from electrical ovens.
Do not forget...
Any recycled substance is an
indispensable matter for nature and our
national asset wealth.
If you want to contribute to the re-
evaluation of the packaging materials,
you can consult to your environmentalist
organizations or the municipalities
where you are located.
• Pay attention to keep your food in
closed containers.
• For products with a freezer
compartment; You can store
HCA warning
If your product's cooling system
contains R600a:
maximum amount of food items in
the freezer when you remove the
shelf or drawer of the freezer. Energy
consumption value stated for your
refrigerator has been determined
by removing freezer shelf or drawer
and under maximum load. There
is no harm to use a shelf or drawer
according to the shapes and size of
food to be frozen.
This gas is flammable. Therefore, pay
attention to not damaging the cooling
system and piping during usage and
transportation. In the event of damage,
keep your product away from potential
fire sources that can cause the product
catch a fire and ventilate the room in
which the unit is placed.
Ignore this warning if your
product's cooling system contains
R134a.
Type of gas used in the product is
stated in the type label which is on the
left wall inside the refrigerator.
Never throw the product in fire for
disposal.
• Thawing frozen food in fridge
compartment will both provide energy
saving and preserve the food quality.
8
EN
3 Installation
BIn case the information which are
given in the user manual are not
taken into account, manufacturer will
not assume any liability for this.
Points to be paid attention
to when the relocation of the
refrigerator
1. Your refrigerator should be
unplugged.Before transportation of
your refrigerator, it should be emptied
and cleaned.
3. Connect the plug of the refrigerator
to the wall socket. When the fridge
door is opened, fridge internal lamp
will turn on.
2. Before it is re-packaged, shelves,
accessories, crisper, etc. inside your
refrigerator should be fixed with
4. When the compressor starts to
operate, a sound will be heard. The
liquid and gases sealed within the
refrigeration system may also give rise
to noise, even if the compressor is
not running and this is quite normal.
adhesive tape and secured against
impacts. Package should be bound
with a thick tape or sound ropes
and the transportation rules on the
package should be strictly observed.
5. Front edges of the refrigerator may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
3. Original packaging and foam
materials should be kept for future
transportations or moving.
Before you start the
refrigerator,
Electrical connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
Check the following before you start
to use your refrigerator:
1. Attach 2 plastic wedges as illustrated
below. Plastic wedges are intended
to keep the distance which will ensure
the air circulation between your
The connection must be in compliance
with national regulations.
• The power plug must be easily
accessible after installation.
refrigerator and the wall. (The picture
is drawn up as a representation and it
is not identical with your product.)
• Electrical safety of your refrigerator
shall be guaranteed only if the earth
system in your house complies with
standards.
2. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
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• The voltage stated on the label
located at left inner side of your
product should be equal to your
network voltage.
Placing and Installation
A If the entrance door of the room
where the refrigerator will be installed is
not wide enough for the refrigerator to
pass through, then call the authorized
service to have them remove the doors
of your refrigerator and pass it sideways
through the door.
• Extension cables and multi plugs
must not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
1. Install your refrigerator to a place that
allows ease of use.
BProduct must not be operated before
it is repaired! There is the risk of
electric shock!
2. Keep your refrigerator away from heat
sources, humid places and direct
sunlight.
Disposing of the packaging
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose of them by
classifying them in accordance with the
waste instructions stated by your local
authorities. Do not throw away with
regular house waste, throw away on
packaging pick up spots designated by
the local authorities.
3. There must be appropriate air
ventilation around your refrigerator
in order to achieve an efficient
operation. If the refrigerator is to be
placed in a recess in the wall, there
must be at least 5 cm distance with
the ceiling and at least 5 cm with the
wall. Do not place your product on
the materials such as rug or carpet.
4. Place your refrigerator on an even
The packing of your refrigerator is
produced from recyclable materials.
floor surface to prevent jolts.
Changing the illumination
lamp
Disposing of your old
refrigerator
To change the Bulb/LED used for
illumination of your refrigerator, call your
Authorized Service.
Dispose of your old refrigerator without
giving any harm to the environment.
• You may consult your authorized
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
Door Open Warning
(This feature is optional)
An audio warning signal will be given
when the door of your product is left
open for at least 1 minute. This warning
will be muted when the door is closed
or any of the display buttons (if any) are
pressed.
Before disposing of your refrigerator,
cut out the electric plug and, if there
are any locks on the door, make them
inoperable in order to protect children
against any danger.
10 EN
Reversing the doors
Proceed in numerical order .
(12)
5
2
3
1
6
4
45¡
8
7
9
16
16
13
14
12
20
180¡
21
15
18
17
19
11
10
11 EN
4 Preparation
• Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not
be located under direct sunlight.
place your product in the garage
or an unheated room without the
concern of causing frozen food to
get rotten. However, it is likely that
above mentioned low temperatures
may cause the freezing of the food in
the fridge compartment; thus, please
consume the food items in the fridge
in a controlled way as needed. When
ambient temperature goes back
to normal, you may change button
setting according to your need.
• Please make sure that the interior
of your refrigerator is cleaned
thoroughly.
• If two coolers are to be installed side
by side, there should be at least 2 cm
distance between them.
• If the ambient temperature is below
0°C, the food in fridge compartment
will freeze. Therefore, we recommend
not using the fridge compartment
in such low ambient temperatures.
You may continue to use the freezer
compartment as usual.
• When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
• Its door should not be opened
frequently.
• It must be operated empty without
placing any food in it.
• Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
• This product has been designed to
function at ambient temperatures
up to 43 °C (90 SDgrF). Even if the
ambient temperature falls to -15
°C, frozen food in the freezer does
not thaw thanks to its Advanced
Electronic Temperature Control
System. For the first installation, the
product should NOT be placed under
low ambient temperatures. This is
because the freezer cannot go down
to standard operation temperature.
When reaching continuous operation,
the product can be moved to
another place. Thus, later you can
12 EN
5 Using your refrigerator
Thermostat setting button
Defrost
The interior temperature of your
refrigerator changes for the following
reasons;
A) Fridge compartment
Fridge compartment performs full-
automatic defrosting. Water drops and
a frosting up to 7-8 mm can occur
on the inner rear wall of the fridge
compartment while your refrigerator
cools down. Such formation is normal
as a result of the cooling system.
The frost formation is defrosted by
performing automatic defrosting
with certain intervals thanks to the
automatic defrosting system of the rear
wall. User is not required to scrape the
frost or remove the water drops.
Water resulting from the defrosting
passes from the water collection
groove and flows into the evaporator
through the drain pipe and evaporates
here by itself.
• Seasonal temperatures,
• Frequent opening of the door and
leaving the door open for long
periods,
• Food put into the refrigerator
without cooling down to the room
temperature,
• The location of the refrigerator in the
room (e.g. exposing to sunlight).
• You may adjust the varying interior
temperature due to such reasons
by using the thermostat. Numbers
around the thermostat button
indicates the cooling degrees.
• If the ambient temperature is higher
than 32°C, turn the thermostat button
to maximum position.
Check regularly to see if the drain
pipe is clogged or not and clear it with
the stick in the hole when necessary.
Deep freezer compartment does not
perform automatic defrosting in order
to prevent decaying of the frozen food.
• If the ambient temperature is lower
than 25°C, turn the thermostat button
to minimum position.
13 EN
B) Freezer compartment
Rotary storage container
Defrosting is very straightforward
and without mess, thanks to a special
defrost collection basin.
Defrost twice a year or when a
frost layer of around 7 (1/4”) mm
has formed. To start the defrosting
procedure, switch off the appliance
at the socket outlet and pull out the
mains plug.
All food should be wrapped in several
layers of newspaper and stored in a
cool place (e.g. fridge or larder).
Containers of warm water may be
placed carefully in the freezer to speed
up the defrosting.
Sliding body shelf can be moved to
left or right in order to allow you place
long bottles, jars or boxes to a lower
shelf (Fig. 1)
You can reach the food that you have
placed into the shelf by grabbing and
turning it from its right edge (Fig.2).
When you want to load or remove it to
clean, turn it by 90 degrees, raise it up
and pull towards yourself (Fig. 3-4).
Do not use pointed or sharp-edged
objects, such as knives or forks to
remove the frost.
1
Never use hair dryers, electrical
heaters or other such electrical
appliances for defrosting.
Sponge out the defrost water
collected in the bottom of the freezer
compartment. After defrosting, dry the
interior thoroughly.
2
Insert the plug into the wall socket
and switch on the electricity supply.
3
4
14 EN
Freezing fresh food
Recommendations for
preservation of frozen food
• It must be preferred to wrap or cover
the food before placing them in the
refrigerator.
• Prepacked commercially frozen food
should be stored in accordance
with the frozen food manufacturer's
• Hot food must cool down to the
room temperature before putting
them in the refrigerator.
instructions for a
( 4 star)
frozen food storage compartment.
• To ensure that the high quality
achieved by the frozen food
manufacturer and the food retailer is
maintained, the following should be
remembered:
• The foodstuff that you want to freeze
must be fresh and in good quality.
• Foodstuff must be divided into
portions according to the family’s
daily or meal based consumption
needs.
1. Put packages in the freezer as quickly
as possible after purchase.
• The foodstuff must be packaged in
an airtight manner to prevent them
from drying even if they are going to
be kept for a short time.
2. Ensure that contents are labeled and
dated.
3. Do not exceed "Use By", "Best
Before" dates on the packaging.
• Materials to be used for packaging
must be tear-proof and resistant to
cold, humidity, odor, oils and acids
and they must also be airtight.
Moreover, they must be well closed
and they must be made from easy-
to-use materials that are suitable for
deep freeze usage.
Defrosting
The freezer compartment defrosts
automatically.
• Frozen food must be used
immediately after they are thawed
and they should never be re-frozen.
• Please observe the following
instructions to obtain the best results.
1. Do not freeze too large quantities
of food at one time. The quality of
the food is best preserved when it
is frozen right through to the core as
quickly as possible.
2. Placing warm food into the freezer
compartment causes the cooling
system to operate continuously until
the food is frozen solid.
3. Take special care not to mix already
frozen food and fresh food.
15 EN
Placing the food
WARNING! A
• Foodstuff must be divided into
portions according to the family’s
daily or meal based consumption
needs.
Various frozen food such
Freezer compartment
as meat, fish, ice cream,
vegetables and etc.
shelves
• Foodstuff must be packaged in an
airtight manner to prevent them from
drying even if they are going to be
kept for a short time.
Egg tray
Egg
Fridge compartment
shelves
Food in pans, covered
plates and closed containers
• Materials necessary for packaging:
• Cold resistant adhesive tape
• Self adhesive label
• Rubber rings
Small and packaged food
or drinks (such as milk, fruit
juice and beer)
Fridge compartment
door shelves
• Pen
Materials to be used for packaging
the foodstuff must be tear-proof and
resistant to cold, humidity, odor, oils
and acids.
Foodstuff to be frozen should not be
allowed to come in contact with the
previously frozen items to prevent their
partial thawing.
Crisper
Vegetables and fruits
Delicatessen products
(cheese, butter, salami
and etc.)
Freshzone
compartment
Deep-freeze information
Frozen food must be used immediately
after they are thawed and they should
never be re-frozen.
Food must be frozen as rapidly
as possible when they are put in a
refrigerator in order to keep them in
good quality.
The TSE norm requires (according to
certain measurement conditions) the
refrigerator to freeze at least 4.5 kg of
foodstuff at 32°C ambient temperature
to -18°C or lower within 24 hours for
every 100-liters of freezer volume.
It is possible to keep the food for
a long time only at -18°C or lower
temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures in the deep freeze).
16 EN
6 Maintenance and cleaning
ANever use gasoline, benzene or
similar substances for cleaning
purposes.
ANever use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces.
BWe recommend that you unplug the
appliance before cleaning.
Protection of plastic
surfaces
BNever use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
C Do not put the liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the
plastic surfaces of your refrigerator. In
case of spilling or smearing oil on the
plastic surfaces, clean and rinse the
relevant part of the surface at once
with warm water.
C Use lukewarm water to clean the
cabinet of your refrigerator and wipe it
dry.
C Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe it
dry.
BMake sure that no water enters the
lamp housing and other electrical
items.
BIf your refrigerator is not going to be
used for a long period of time, unplug
the power cable, remove all food,
clean it and leave the door ajar.
C Check door seals regularly to ensure
they are clean and free from food
particles.
ATo remove door racks, remove all the
contents and then simply push the
door rack upwards from the base.
17 EN
7 Troubleshooting
Please review this list before calling the service. It will save your time and money. This
list includes frequent complaints that are not arising from defective workmanship or
material usage. Some of the features described here may not exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the
socket securely.
• The fuse of the socket which your refrigerator is connected to or the main fuse
have blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Ambient is very cold. >>>Do not install the refrigerator in places where the
temperature falls below 10 °C.
• Door has been opened frequently. >>>Do not open and close the door of
refrigerator frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid
places.
• Food containing liquid is stored in open containers. >>>Do not store food with
liquid content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power
failures or plug-out plug-ins as the refrigerant pressure in the cooling system
of the refrigerator has not been balanced yet. The refrigerator will start running
approximately after 6 minutes. Please call the service if the refrigerator does not
startup at the end of this period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit
into the socket.
• Temperature settings are not made correctly. >>>Select the suitable temperature
value.
• There is a power outage. >>>Refrigerator returns to normal operation when the
power restores.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in
the ambient temperature. It is normal and not a fault.
18 EN
The refrigerator is running frequently or for a long time.
• New product may be wider than the previous one. Larger refrigerators operate
for a longer period of time.
• The room temperature may be high. >>>It is normal that the product operates
for longer periods in hot ambient.
• The refrigerator might be plugged in recently or might be loaded with food.
>>>When the refrigerator is plugged in or loaded with food recently, it will take
longer for it to attain the set temperature. This is normal.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do not
put hot food into the refrigerator.
• Doors might be opened frequently or left ajar for a long time. >>>The warm air
that has entered into the refrigerator causes the refrigerator to run for longer
periods. Do not open the doors frequently.
• Freezer or fridge compartment door might be left ajar. >>>Check if the doors are
closed completely.
• The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator
temperature to a warmer degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not
properly seated. >>>Clean or replace the seal. Damaged/broken seal causes
the refrigerator to run for a longer period of time in order to maintain the current
temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low value. >>>Adjust the freezer
temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very low value. >>>Adjust the fridge
temperature to a warmer degree and check.
Food kept in the fridge compartment drawers is frozen.
• The fridge temperature is adjusted to a very high value. >>>Adjust the fridge
temperature to a lower value and check.
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Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high value. >>>Fridge compartment
temperature setting has an effect on the temperature of the freezer. Change the
temperatures of the fridge or freezer and wait until the relevant compartments
attain a sufficient temperature.
• Doors are opened frequently or left ajar for a long time. >>>Do not open the
doors frequently.
• Door is ajar. >>>Close the door completely.
• The refrigerator is plugged in or loaded with food recently. >>>This is normal.
When the refrigerator is plugged in or loaded with food recently, it will take longer
for it to attain the set temperature.
• Large amounts of hot food might be put in the refrigerator recently. >>>Do not
put hot food into the refrigerator.
• Vibrations or noise.
• The floor is not level or stable. >>> If the refrigerator rocks when moved slowly,
balance it by adjusting its feet. Also make sure that the floor is strong enough to
carry the refrigerator, and level.
• The items put onto the refrigerator may cause noise. >>>Remove the items on
top of the refrigerator.
There are noises coming from the refrigerator like liquid flowing, spraying, etc.
• Liquid and gas flows occur in accordance with the operating principles of your
refrigerator. It is normal and not a fault.
Whistle comes from the refrigerator.
• Fans are used in order to cool the refrigerator. It is normal and not a fault.
Condensation on the inner walls of refrigerator.
• Hot and humid weather increases icing and condensation. It is normal and not a
fault.
• Doors are opened frequently or left ajar for a long time. >>>Do not open the
doors frequently. Close them if they are open.
• Door is ajar. >>>Close the door completely.
Humidity occurs on the outside of the refrigerator or between the doors.
• There might be humidity in the air; this is quite normal in humid weather. When
the humidity is less, condensation will disappear.
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Bad odour inside the refrigerator.
• No regular cleaning is performed. >>>Clean the inside of the refrigerator regularly
with a sponge, lukewarm water or carbonate dissolved in water.
• Some containers or package materials may cause the smell. >>>Use a different
container or different brand packaging material.
• Food is put into the refrigerator in uncovered containers. >>>Keep the food in
closed containers. Microorganisms spreading out from uncovered containers
can cause unpleasant odours.
• Remove the foods that have expired best before dates and spoiled from the
refrigerator.
The door is not closing.
• Food packages are preventing the door from closing. >>>Replace the packages
that are obstructing the door.
• The refrigerator is not completely even on the floor. >>>Adjust the feet to
balance the refrigerator.
• The floor is not level or strong. >>>Make sure that the floor is level and capable
to carry the refrigerator.
Crispers are stuck.
• The food is touching the ceiling of the drawer. >>>Rearrange food in the drawer.
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8 Beko Customer Care
Before you call Beko for service or assistance...
Refer to your User Guide and check the following:
1.
2.
3.
4.
Your Appl iance is correctly installed.
Your Appliance is connected to power.
You are familiar with its normal mode of operation
You have read the ‘Recommended solutions for the problems’
If after checking the points above, the problem still exists, please call our Beko
Customer Care hotline as listed below:-
If calling from Australia....
Beko Customer Care and talk to one of our consultants.
Toll Free Toll Free 1300AUBEKO
1300 282 356
If calling from New Zealand....
Beko Customer Care and talk to one of our consultants.
Toll Free 0800NZBEKO
0800 69 2356
* If you contact us by Email please provide the following details:
Your name and Address
Date of Purchase
Model Number
Serial Number
Complete description of the problem or request
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