Axis Communications Car Speaker C3003 E User Manual

AXIS C3003-E Network Speaker

User Manual

About this Document

residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

This manual is intended for administrators and users of AXIS C3003-E

Network Speaker, and is applicable to ﬁrmware 1.15 and later. It

includes instructions for using and managing the product on your

network. Previous experience of networking will be of use when using

this product. Some knowledge of UNIX or Linux-based systems may

also be useful when developing shell scripts and applications. Later

versions of this document will be posted at www.axis.com. See also the

product’s online help, available through the web-based interface.

•

Reorient or relocate the receiving antenna.

Legal Considerations

Audio surveillance can be regulated by laws that vary from country to

country. Check the laws in your local region before using this product

for surveillance purposes.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

The product shall be connected using a shielded network cable (STP)

that is properly grounded.

Liability

Every care has been taken in the preparation of this document. Please

inform your local Axis ofﬁce of any inaccuracies or omissions. Axis

Communications AB cannot be held responsible for any technical or

typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB

makes no warranty of any kind with regard to the material contained

within this document, including, but not limited to, the implied

warranties of merchantability and ﬁtness for a particular purpose. Axis

Communications AB shall not be liable nor responsible for incidental or

consequential damages in connection with the furnishing, performance

or use of this material. This product is only to be used for its intended

purpose.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product

shall be connected using a shielded network cable (STP) that is properly

grounded.

Cet appareil numérique est conforme à la norme CAN NMB-3 (classe B).

Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui

est correctement mis à la terre.

Europe

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022. The product shall be

connected using a shielded network cable (STP) that is properly

grounded.

Intellectual Property Rights

This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial

environments.

This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments.

Axis AB has intellectual property rights relating to technology embodied

in the product described in this document. In particular, and without

limitation, these intellectual property rights may include one or more

of the patents listed at www.axis.com/patent.htm and one or more

additional patents or pending patent applications in the US and other

countries.

This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environments

Equipment Modiﬁcations

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of AS/NZS CISPR 22. The product shall

be connected using a shielded network cable (STP) that is properly

grounded.

This equipment must be installed and used in strict accordance with the

instructions given in the user documentation. This equipment contains

no user-serviceable components. Unauthorized equipment changes or

modiﬁcations will invalidate all applicable regulatory certiﬁcations

and approvals.

Japan

この装置は、クラスB 情

報技術装置です。この装置は、家

Trademark Acknowledgments

庭環境で使用することを目的としていますが、この装置が

ラジオやテレビジョン受信機に近接して使用されると、受

信障害を引き起こすことがあります。取扱説明書に従って

正しい取り扱いをして下さい。本製品は、シールドネット

ワークケーブル(STP)を使用して接続してください。また

適切に接地してください。

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are

registered trademarks or trademark applications of Axis AB in various

jurisdictions. All other company names and products are trademarks or

registered trademarks of their respective companies.

Regulatory Information

Europe

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수

있습니다. 적절히 접지된 STP (shielded twisted pair) 케이

블을 사용하여 제품을 연결 하십시오.

This product complies with the applicable CE marking directives

and harmonized standards:

•

Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See

Electromagnetic Compatibility (EMC) on page 2 .

Safety

This product complies with IEC/EN/UL 60950-1 and

IEC/EN/UL 60950-22, Safety of Information Technology

Equipment. The product shall be grounded either through a shielded

network cable (STP) or other appropriate method.

•

Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 2 .

Restrictions of Hazardous Substances (RoHS) Directive 20 1 1 /65/EU.

See Disposal and Recycling on page 2 .

A copy of the original declaration of conformity may be obtained from

Axis Communications AB. See Contact Information on page 3 .

Disposal and Recycling

When this product has reached the end of its useful life, dispose of

it according to local laws and regulations. For information about

your nearest designated collection point, contact your local authority

responsible for waste disposal. In accordance with local legislation,

penalties may be applicable for incorrect disposal of this waste.

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable

standards for:

•

Radio frequency emission when installed according to the

instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended

environment.

Europe

•

This symbol means that the product shall not be disposed of

together with household or commercial waste. Directive 2012/19/EU

on waste electrical and electronic equipment (WEEE) is applicable in

the European Union member states. To prevent potential harm to

human health and the environment, the product must be disposed

USA

This equipment has been tested using a shielded network cable (STP)

and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a

of in an approved and environmentally safe recycling process. For

information about your nearest designated collection point, contact

your local authority responsible for waste disposal. Businesses should

contact the product supplier for information about how to dispose

of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on

the restriction of the use of certain hazardous substances in electrical

and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative

act Administration on the Control of Pollution Caused by Electronic

Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis

reseller. If your questions cannot be answered immediately, your

reseller will forward your queries through the appropriate channels to

ensure a rapid response. If you are connected to the Internet, you can:

•

download user documentation and software updates

ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

•

report problems to Axis support staff by logging in to your private

support area

•

chat with Axis support staff

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings,

webinars, tutorials and guides.

AXIS C3003-E Network Speaker

Safety Information

Hazard Levels

DANGER

WARNING

CAUTION

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a hazardous situation which, if not avoided, could result in minor or moderate

injury.

NOTICE

Indicates a situation which, if not avoided, could result in damage to property.

Other Message Levels

Important

Note

Indicates signiﬁcant information which is essential for the product to function correctly.

Indicates useful information which helps in getting the most out of the product.

AXIS C3003-E Network Speaker

Table of Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set Up Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Voice over IP (VoIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The VoIP Overview Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Conﬁgure the SIP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Account Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 31

Technical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

AXIS C3003-E Network Speaker

Hardware Overview

Bracket

Horn

Microphone

Microphone disable switch

Network connector

Status LED indicator

Control button

Protective earth terminal

Cap

Gasket

AXIS C3003-E Network Speaker

Hardware Overview

Connectors and Buttons

For technical speciﬁcations, see page 33.

Protective Earth Terminal

DANGER

Risk of electric shock. The product shall be grounded using a grounding wire. Make sure both ends of the grounding wire

are in contact with their respective grounding surfaces.

Make sure the grounding wire is as short as possible to make the current path as short as possible.

Network Connector

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall

be intended for their speciﬁc use. Make sure that the network devices are installed in accordance with the manufacturer’s

instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .

Control Button

For location of the control button, see Hardware Overview on page 6 .

The control button is used for:

•

Sending out a test tone that calibrates the Auto Speaker Test. Press and release the control button.

Resetting the product to factory default settings. See page 30.

Connecting to an AXIS Video Hosting System service. See page 25. To connect, press and hold the button for about 3

seconds until the Status LED ﬂashes green.

•

Connecting to AXIS Internet Dynamic DNS Service. See page 25. To connect, press and hold the button for about 3 seconds.

Microphone Disable Switch

For location of the microphone disable switch, see Hardware Overview on page 6 .

The microphone disable switch is used to mechanically turn the microphone ON or OFF. The factory default setting for this switch

is ON.

LED Indicators

Status LED

Unlit

Indication

Unlit for normal operation (can be useful in making the Axis product less noticeable).

Steady green for normal operation.

Green

Amber

Red

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

AXIS C3003-E Network Speaker

Access the Product

To install the Axis product, see the Installation Guide supplied with the product.

Access from a Browser

1. Start a browser (Chrome, Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the

drop-down list.

Note

To show Bonjour as a browser bookmark, go to Safari > Preferences.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be

conﬁgured. For instructions, see Set the Root Password on page 8 .

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must

conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will

attempt to automatically conﬁgure the router to allow access to the product. This is enabled from .

For more information, see NAT traversal (port mapping) for IPv4 on page 27. See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root

Password dialog, which opens when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS

certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The

HTTPS certiﬁcate ensures encrypted exchange of information. See HTTPS on page 22.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be

reset to the factory default settings. See Reset to Factory Default Settings on page 30.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Use HTTPS.

A temporary certiﬁcate (valid for one year) is created, enabling encryption of all trafﬁc to and from the product, and the

password can now be set securely.

2. Enter a password and then re-enter it to conﬁrm the spelling.

3. Click OK. The password has now been conﬁgured.

AXIS C3003-E Network Speaker

Set Up the Product

The Axis product can be conﬁgured by users with administrator rights. Go to Setup > Basic Setup > 1 Users to administer users.

•

Administrators have unrestricted access to all settings.

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings that should be made before using the Axis product:

1. Users. See page 22.

2. TCP/IP. See page 24.

3. Date & Time. See page 24.

4. VoIP Settings. See page 12.

AXIS C3003-E Network Speaker

Audio

The audio settings can be used to audio quality. You can conﬁgure the following:

•

Audio settings. See page 10.

Audio clips. See page 11.

Set Up Audio

To set up the Axis product, go to Audio > Audio Settings.

Auto Speaker Test

The Auto Speaker Test is a way to verify that the speaker is working from a remote location. A test tone is played in the speaker and

the test tone is measured by the onboard microphone to ensure that the speaker sounds as intended.

The Auto Speaker Test must be calibrated during ﬁrst time use. To calibrate the Axis product and run an Auto Speaker Test, follow

the instructions below:

1. Go to Setup > Audio > Audio Settings.

2. Click Calibrate to calibrate Axis product and run the ﬁrst Auto Speaker Test.

It is also possible to run the Auto Speaker Test by pressing the control button. See Hardware Overview on page 6 .

Once the Axis product is calibrated, the Auto Speaker Test can be run at any time:

1. Go to Setup > Audio > Audio Settings.

2. Click Test to run the Auto Speaker Test.

To set up the Auto Speaker Test as an action rule, see Set Up Action Rules on page 18.

Audio Modes

The Axis product supports the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is

no echo cancellation.

Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time.

Simplex — Speaker only - Audio is transmitted from a client to the Axis product. This is the default audio mode.

Simplex — Microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.

To set the audio mode, go to Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

Audio Output

Conﬁgure the audio output settings under Audio > Audio Settings.

Output gain - Move the slider to adjust the volume of the audio output. To mute the sound, move the slider to the left end

of the slider.

Audio Input

Conﬁgure the audio input settings under Audio> Audio Settings.

AXIS C3003-E Network Speaker

Audio

Source lists the built-in microphone.

Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify

the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB

relative to the full-scale input level.

•

Green — the signal is at a good level.

Yellow — the signal is becoming distorted.

Red — the signal is distorted.

Use the Encoding option to select digital audio encoding format.

•

AAC is used for encoding only in the Axis product. For decoding, no license is included in the Axis product.

G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system

G726 is an unlicensed speech codec that is most commonly used within the security industry.

The Sample rate deﬁnes the number of times per second the sound is sampled. A higher sample rate will provide better audio

quality, but also requires a greater bandwidth.

Set the required Bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit rate

may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help

Audio Clips

Audio clips can be played when an event occurs. Audio clips are created by uploading a sound ﬁle to the Axis product. To add, play,

download, modify or remove audio clips, go to Audio > Audio Clips. For more information see the online help

•

Add – To add an audio clip, click Add, select the Upload radio button and click Browse. Navigate to the desired ﬁle

and click Upload to upload the audio clip.

The following audio formats are supported: .au G.711 u-law, 8-bit, mono (8, 16 kHz) and

.wav PCM, 16-bit, mono (8, 16, 32 kHz)

The maximum ﬁle size per audio clip is 1.5 MB and a maximum amount of 20 audio clips can be uploaded.

•

Play – To play an audio clip, select an audio clip in the Audio Clip List and click Play. Audio clips can only be played if the

speaker is not streaming audio or playing another clip.

•

Download – To download a recording to a hard drive or network disk, select it and click Download.

Modify – To change the name of the audio clip, select it and click Modify.

Remove – To remove an audio clip, select it and click Remove.

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information,

see Events on page 18.

AXIS C3003-E Network Speaker

Voice over IP (VoIP)

Voice over IP (VoIP) is a group of technologies that enables voice communication and multimedia sessions over IP networks. In the

Axis product, VoIP is enabled through the Session Initiation Protocol (SIP) and Dual-Tone Multi-Frequency (DTMF) signaling.

To open the product’s VoIP pages, go to Setup > VoIP.

The VoIP settings include the following pages:

•

VoIP Overview. See The VoIP Overview Page on page 12.

SIP Settings. See Conﬁgure the SIP Settings on page 12.

Account Settings. See Create or Edit Accounts on page 14.

The VoIP settings can be conﬁgured by users with administrator rights.

The VoIP Overview Page

The VoIP Overview page shows basic information about the SIP, VoIP action rule, and account settings.

•

SIP Settings – Shows the basic Session Initiation Protocol (SIP) settings, such as whether SIP is enabled and allows

incoming calls or not.

To change the settings, click Conﬁgure or go to VoIP > SIP Settings. For more information, see Conﬁgure the SIP Settings

on page 12.

•

Account Settings – Shows an overview of the SIP account settings. See also The Account Settings Page on page 14.

To create a new account, test an account, or change the account settings, click Conﬁgure or go to VoIP > Account

Settings. For more information, see Create or Edit Accounts.

Conﬁgure the SIP Settings

Session Initiation Protocol (SIP) is a text-based protocol, similar to HTTP and SMTP, for interactive communication sessions between

users. The sessions can include voice, video, and chat elements. For information, see About SIP Addresses on page 16.

Before the Axis product can be used to make and receive calls, you need to conﬁgure the SIP settings. This includes enabling SIP,

conﬁguring the ports, and setting the rules for Network Address Translation (NAT) traversal.

To conﬁgure the SIP settings:

1. Go to Setup > VoIP > SIP Settings.

2. Select Enable SIP.

3. To make a test call to an account on another device, enter a valid SIP address for the other device and click Test call.

For more information, see Make Test Calls on page 16.

4. To allow the Axis product to receive calls, select Allow incoming calls.

5. Enter the SIP port number and the SIP TLS port number. For more information, see Port Settings on page 13.

6. Select the protocols you want to enable for NAT traversal. See Network Address Translation (NAT) Traversal (port

forwarding) on page 13.

7. Click Save.

Note

Even if you choose to not enable SIP, you can conﬁgure the SIP settings. But remember that when SIP is disabled, you

cannot make or receive calls.

AXIS C3003-E Network Speaker

Voice over IP (VoIP)

Port Settings

•

SIP port – Enter the port used for SIP sessions. The signalling trafﬁc through this port will be non-encrypted. The default

port number is 5060.

•

SIP TLS port – Enter the port used for SIPS sessions and TLS-secured SIP sessions. The signalling trafﬁc through this port

will be encrypted using Transport Layer Security (TLS). The default port number is 5061.

Network Address Translation (NAT) Traversal (port forwarding)

Use NAT traversal when the Axis product is connected to the network behind a NAT router or ﬁrewall device.

VoIP services require clients to be servers as well, and many VoIP services carry IP address and port information in the application

data. Therefore, Axis products behind Network Address Translation (NAT) devices such as network routers need to use special

protocols for NAT traversal (port forwarding) so that incoming calls can be linked to the correct host.

Without SIP-speciﬁc port forwarding, users of clients within the same private network would be able to talk to each other

(peer-to-peer communication) but users of clients in different networks would not.

The following NAT traversal settings are available:

•

ICE – Interactive Connectivity Establishment (ICE). See page 13.

STUN – Session Traversal Utilities for NAT (STUN). See page 13.

TURN – Traversal Using Relays around NAT (TURN). See page 13.

Each NAT traversal protocol has its beneﬁts and ﬂaws. The ﬂaws can be reduced by making sure that the network and its connected

devices support all these protocols.

For more information about the product’s general NAT traversal settings, see NAT traversal (port mapping) for IPv4 on page 27.

Interactive Connectivity Establishment (ICE)

Interactive Connectivity Establishment (ICE) enables the product to send a request that includes multiple addresses to the receiving

device. In its response, the receiving device also includes multiple addresses. Through a process of connectivity checks, also called

handshakes, the channel for communication is established.

ICE increases the chances of ﬁnding the most efﬁcient path to successful communication between peer devices. If you also enable

STUN and TURN, you improve the ICE protocol’s chances of ﬁnding the most efﬁcient path to successful communication, not just

between peers but between all devices on either side of the NAT device.

To use the ICE protocol for NAT traversal, select Enable ICE.

Session Traversal Utilities for NAT (STUN)

Session Traversal Utilities for NAT (STUN) is a client-server network protocol that enables the product to ask a STUN server on the

Internet for a mapped public IP address. The STUN server response includes this IP address and port so that the client can use them

in its SIP messages to other hosts and clients.

Like TURN, STUN can be used in full-cone, address-restricted cone, and port-restricted cone NAT setups. STUN is fast because it

is lightweight. However, STUN does not allow incoming messages from symmetric NATs, and it cannot communicate with a peer

behind the same NAT device.

To use the STUN protocol for NAT traversal, select Enable STUN. Then enter the address of the STUN server.

Traversal Using Relays around NAT (TURN)

Traversal Using Relays around NAT (TURN) is a client-server network protocol that enables the product to ask a TURN server for a

mapped IP address. The TURN server responds with its IP address and port so that the client can use them in its SIP messages.

AXIS C3003-E Network Speaker

Voice over IP (VoIP)

TURN is primarily used in symmetric NAT setups. Like STUN, TURN can also be used in full-cone, address-restricted cone, and

port-restricted cone NAT setups. But because the IP address and port provided by the TURN server are those of the TURN server

itself, it works like a carrier that forwards information to and from the client. This means that while TURN servers are reliable,

they sometimes cause a bit of latency.

To use the TURN protocol for NAT traversal, select Enable TURN. Then the address of the TURN server, the username and password.

The Account Settings Page

The Account Settings page allows you to set up and manage SIP accounts. See Create or Edit Accounts on page 14.

The Account Settings page also includes an account list that shows an overview of the SIP account settings, including:

•

Name. See also Account Information on page 15.

SIP address. See also About SIP Addresses on page 16.

Transport mode. See also Transport Settings on page 15.

Default. See also Account Information on page 15.

Registration status. See Registration Status on page 14.

Registration Status

The account status is indicated with dots in different colors. For more detailed information about an account’s status, hover the

mouse pointer over the status dot or select the account in the account list and click Modify.

SIP disabled – SIP is disabled.

Account not registered – The SIP account is not registered with a PBX.

Provisional – The product is trying to register the account.

Redirection – The account or address needs to be redirected.

Successful – The account has successfully registered with the SIP registrar.

Failure – There is a problem with the account, such as the account credentials are wrong, authorization failed, or

the request was bad.

Create or Edit Accounts

To set up a SIP account:

1. Go to Setup > VoIP > Account Settings.

2. Click Add.

3. Enter the account details.

See Account Information on page 15.

See Account Credentials on page 15.

See SIP Server Settings on page 15.

See Transport Settings on page 15.

See Proxy Settings on page 16.

4. Click OK.

To edit an account, select the account in the account list and click Modify.

AXIS C3003-E Network Speaker

Voice over IP (VoIP)

To remove an account, select the account in the account list and click Remove.

Account Information

•

Name – Enter a descriptive name. This can for example be a ﬁrst and last name, a role, or a location. The name is used as

an alias and is especially useful when several accounts have the same user ID.

•

Default account – Select to make this the default account. Only one account can be the default account.

At startup, the ﬁrst time the product is accessed or after a reset, a peer account is created automatically and set to be the

default account. This peer account can only be removed if at least one more account has been added to the list.

The default account will be used to make triggered calls and to make test calls on the SIP Settings page. For more

information about triggers and actions, see Events on page 18.

Account Credentials

•

User ID (required) – Enter the name or PBX extension that shall be shown when calling other accounts. A private branch

exchange (PBX) is a telephone switching system that connects telephone extensions to each other and to other telephone

networks. Each PBX-connected device has its own extension number.

•

Authentication ID – Some PBXs require that the account veriﬁes itself with the SIP registrar to allow access to the PBX. For

more information, see the PBX’s and service provider’s instructions. By default the Authentication ID is identical to the User

ID. To enable an Authentication ID that is different from the User ID, clear the Use User ID as Authentication ID check box.

•

Password – Enter the password for the account. A password is not required for peer-to-peer accounts.

Conﬁrm password – Repeat the password. A password is not required for peer-to-peer accounts.

Caller ID – Enter the name or phone number that you want the recipient to see when you make the call.

If you only enter a user ID, the account will be used as a peer-to-peer account. This means that unless the devices are connected

to NATs with SIP-speciﬁc port forwarding such as STUN or TURN, the account will only be able to communicate with devices

that are connected to the same private network. For more information, see Network Address Translation (NAT) Traversal (port

forwarding) on page 13.

To create an account that is registered with a PBX or a service provider, enter the user ID, password, and the registrar address

or domain name. See SIP Server Settings below.

SIP Server Settings

•

Domain name – If available, enter the public domain name. The domain name will be shown as part of the SIP address

when calling other accounts. For more information, see About SIP Addresses on page 16.

•

Registrar address – Enter the SIP server’s registrar address. This is to point out the SIP registrar with which the account

should register itself. The SIP registrar is the part of the PBX that keeps track of all the extensions.

Important

The registrar address should be an IPv4 address. The product’s VoIP capabilities currently do not include support for IPv6.

Transport Settings

•

Enable SIPS – Select to use Secure Session Initiation Protocol (SIPS). SIPS uses the TLS transport mode to encrypt the

trafﬁc. If you enable SIPS, you cannot select any other transport mode than TLS.

•

Transport mode – Select the SIP transport mode for the account: UDP, TCP, or TLS.

Allow port update messages through MWI – Message waiting indicator (MWI) notiﬁes the user of changes in the

port settings.

The difference between SIPS (Enable SIPS) and SIP over TLS (Transport mode – TLS) is that SIPS ensures that each message transfer

is encrypted, while SIP over TLS only has to make a best effort.

AXIS C3003-E Network Speaker

Voice over IP (VoIP)

SIP over UDP Transport mode – UDP means that the message will be sent without delay but also without the handshakes that SIPS,

SIP over TLS, and SIP over TCP Transport mode – TCP offer.

Proxy Settings

A SIP proxy manages registration and routing requests from calling devices. The SIP proxy communicates with the private branch

exchange (PBX) in order to ﬁnd a route that a call has to take to reach a device that is set in a different location or site.

Address - Enter the SIP proxy server's address.

Username - Enter a user name for the SIP proxy server if required.

Password - Enter a password for the SIP proxy server if required.

Make Test Calls

To make sure that calls can be made from the Axis product, you can make a test call:

1. Go to Setup > VoIP > SIP Settings or Setup > VoIP > Account Settings.

2. In the test call ﬁeld, enter a valid SIP address to the other device. Use the format sip:<extension>@<domain> or

sips:<extension>@<domain>. For more information and examples, see About SIP Addresses on page 16.

3. Click Test call. The test call is made from the default account. For more information, see Transport Settings on page 15.

The call status shows below the button. For more information, see Call Status on page 17.

4. To end the call, click End call.

About SIP Addresses

SIP addresses are used to identify users within a network just like you would use a phone number or an email address to contact a

friend or colleague. One of the major differences between phone calls, emails, and SIP calls is that they use different protocols to

start and end conversations.

Like email addresses, SIP addresses are a type of uniform resource identiﬁer (URI) that includes two user-speciﬁc parts, a user ID or

extension and a domain or IP address. Together with a preﬁx and the @ symbol, they make up a unique address. For example, if

Caesar of ancient Rome had both an email address and a SIP address, they would be mailto:[email protected] and

sip:[email protected] respectively. For more examples and descriptions, see below.

SIP addresses are also known as SIP URIs or, in some cases, SIP numbers. For more information, see the PBX’s and service provider’s

instructions.

Example

sip:[email protected]

Description

sip:

Preﬁx that tells the system that a SIP session is being started.

Preﬁx that tells the system that a SIPS session is being started.

The user ID or extension of the recipient of the call.

sips:

Or, if it is a peer-to-peer call, the IP address of the receiving device.

@<domain>

The domain name or registrar address (IPv4 address) of the receiving device.

Important

The Axis product’s VoIP functionality does not include support for IPv6.

AXIS C3003-E Network Speaker

Voice over IP (VoIP)

For more information about SIP, SIPS, and TLS, see Port Settings on page 13 and Transport Settings on page 15.

For more information about registrar addresses and domains, see Account Credentials on page 15.

Call Status

The call status is indicated with dots in different colors. More information about the call status is shown next to the status dot.

Idle – No active calls or the extension is busy.

Terminated – The call was denied or ended, there was no answer, or the connection failed.

Calling – Calling and waiting for an answer.

Active – The call has been answered and is ongoing.

AXIS C3003-E Network Speaker

Events

The Event pages allow you to conﬁgure the Axis product to perform actions when different events occur. For example, the product

can play an audio clip according to a schedule or when a call is received. The set of conditions that deﬁnes how and when the action

is triggered is called an action rule.

Set Up Action Rules

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example play an audio clip or send a

notiﬁcation message. If multiple conditions are deﬁned, all of them must be met to trigger the action.

For more information about available triggers and actions, see Triggers on page 18 and Actions on page 19.

The following example describes how to set up an action rule to play an audio ﬁle when the Axis product receives an input signal

from a video management system.

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Input Signal from the Trigger drop-down list.

4. Select Virtual Inputs from the second drop-down list.

5. Select 1 from the third drop-down list.

6. Select Yes in the Active list.

7. Optionally, select a Schedule and Additional conditions. See below.

8. Under Actions, select Play Audio Clip from the Type drop-down list.

9. Select the desired audio ﬁle from the Play drop-down list.

10. Click OK.

To use more than one trigger for the action rule, select Additional conditions and click Add to add additional triggers. When using

additional conditions, all conditions must be met to trigger the action.

To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds,

during which the trigger should be ignored before the action rule can be activated again.

For more information, see the online help

Triggers

Available action rule triggers and conditions include:

•

Call

State – Triggers the action rule when a call service state changes to active, calling or idle. This trigger can, for

example, be used to play a dial tone when a call is connecting.

State Change – Triggers the action rule when a call state changes. This trigger can for example, be used to play

a busy tone when a call is busy or call another speciﬁed SIP account if the call is busy.

•

Hardware

Network – Triggers the action rule when the network connection is lost. Select Yes to trigger the action

rule when the network connection is lost. Select No to trigger the action rule when the network connection

is restored.

AXIS C3003-E Network Speaker

Events

•

Input Signal

Speaker Test Performed – Triggers an action rule after an Auto Speaker Test has been performed. It can be

used to, for example, send a notiﬁcation to an operator when a speaker test has been performed after the

product has restarted.

Virtual Inputs – Triggers the action rule when one of the virtual inputs changes states. It can be used by a

client such as an access management system, through the VAPIX® application programming interface, to trigger

actions. Virtual inputs can, for example, be connected to buttons in the management system's user interface.

•

System

System Ready – Triggers the action rule when the system is in state ready. For example, the Axis product can

detect the system state and send a notiﬁcation when the system has started.

Select Yes to trigger the action rule when the product is in state ready. Note that the rule will only trigger when

all necessary services, such as the event system, has started.

Time

Recurrence – Triggers the action rule by monitoring the recurrences that you have created. You can use this

trigger to initiate recurring actions such as sending notiﬁcations every hour. Select a recurrence pattern or create

a new one. For more information about setting up a recurrence pattern, see Set Up Recurrences on page 20.

Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 20.

Actions

Available actions include:

•

Play Audio Clip – Plays an audio clip when the action rule is triggered. From the Play drop-down list, select an audio clip

to play when the action rule is triggered. To add new audio clips go to Audio > Audio Clips.

Run Auto Speaker Test – Sends an Auto Speaker Test signal when the action Rule is triggered.

Send Notiﬁcation – Send a notiﬁcation message to a recipient.

•

Status LED – The status LED can be set to ﬂash for the duration of the action rule or for a set number of seconds. The

status LED can be used during installation and conﬁguration to visually validate if the trigger settings work correctly.

To set the status LED ﬂash color, select a LED Color from the drop-down list.

Add Recipients

The product can send messages to notify administrators about events and alarms. But before the product can send notiﬁcation

messages, you must deﬁne one or more recipients. For information about available options, see Recipient Types on page 19.

To add a recipient:

1. Go to Events > Recipients and click Add.

2. Enter a descriptive name.

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Recipient Types

The following recipients are available:

AXIS C3003-E Network Speaker

Events

•

HTTP

HTTPS

TCP

Set Up Email Recipients

Email recipients can be conﬁgured by selecting one of the listed email providers, or by specifying the SMTP server, port and

authentication used by, for example, a corporate email server.

Note

Some email providers have security ﬁlters that prevent users from receiving or viewing large amount of attachments, from

receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked

email accounts.

To set up an email recipient using one of the listed providers:

1. Go to Events > Recipients and click Add.

2. Enter a Name and select Email from the Type list.

3. Enter the email addresses to send emails to in the To ﬁeld. Use commas to separate multiple addresses.

4. Select the email provider from the Provider list.

5. Enter the user ID and password for the email account.

6. Click Test to send a test email.

To set up an email recipient using for example a corporate email server, follow the instructions above but select User deﬁned as

Provider. Enter the email address to appear as sender in the From ﬁeld. Select Advanced settings and specify the SMTP server

address, port and authentication method. Optionally, select Use encryption to send emails over an encrypted connection. The server

certiﬁcate can be validated using the certiﬁcates available in the Axis product. For information on how to upload certiﬁcates,

see Certiﬁcates on page 23.

Create Schedules

To create a new schedule:

To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Set Up Recurrences

Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an action rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then

select the recurrence from the second drop-down list.

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

AXIS C3003-E Network Speaker

Languages

Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected

language. To switch languages, go to Setup > Languages and ﬁrst upload the new language ﬁle. Browse and locate the ﬁle and click

the Upload Language button. Select the new language from the list and click Save.

Note

• Resetting the product to factory default settings will erase any uploaded language ﬁles and reset the product language to

English.

• Clicking the Restore button on the Maintenance page will not affect the language.

• A ﬁrmware upgrade will not affect the language used. However if you have uploaded a new language to the product and

later upgrade the ﬁrmware, it may happen that the translation no longer matches the product's web pages. In this case,

upload an updated language ﬁle.

• A language already installed in the product will be replaced when a current or a later version of the language ﬁle is uploaded.

AXIS C3003-E Network Speaker

System Options

Security

Users

The user list displays authorized users and user groups (access levels):

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSP Password Settings, select the type of password to allow. You may need to allow unencrypted passwords if there are

viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need

to log in again and be conﬁgured to use this functionality.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be

made before using the Axis product.

IP Address Filter

IP address ﬁltering is enabled on the page. Once enabled, the listed IP address are allowed or denied access to the Axis product.

Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

The administrator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

HTTPS

HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.

HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by

HTTPS is considered adequate for most commercial exchanges.

To use HTTPS, an HTTPS certiﬁcate must ﬁrst be installed. Go to System Options > Security > Certiﬁcates to install and manage

certiﬁcates. See Certiﬁcates on page 23.

To enable HTTPS on the Axis product:

1. Go to System Options > Security > HTTPS

2. Select an HTTPS certiﬁcate from the list of installed certiﬁcates.

3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.

4. Set the HTTPS Connection Policy for the different user groups.

5. Click Save to enable the settings.

To access the Axis product via the desired protocol, in the address ﬁeld in a browser, enter https:// for the HTTPS protocol

and http:// for the HTTP protocol.

The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network

devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication

server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

AXIS C3003-E Network Speaker

System Options

In Axis implementation, the Axis product and the authentication server identify themselves with digital certiﬁcates using EAP-TLS

(Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by a Certiﬁcation Authority (CA).

You need:

•

a CA certiﬁcate to authenticate the authentication server.

a CA-signed client certiﬁcate to authenticate the Axis product.

To create and install certiﬁcates, go to System Options > Security > Certiﬁcates. See Certiﬁcates on page 23. Many CA certiﬁcates

are preinstalled.

To allow the product to access a network protected by IEEE 802.1X:

1. Go to System Options > Security > IEEE 802.1X.

2. Select a CA Certiﬁcate and a Client Certiﬁcate from the lists of installed certiﬁcates.

3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certiﬁcate.

4. Check the box to enable IEEE 802.1X and click Save.

Note

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP

server. See Date & Time on page 24.

Certiﬁcates

Note

Installed certiﬁcates, except preinstalled CA certiﬁcates, will be deleted if the product is reset to factory default. Preinstalled

CA certiﬁcates that have been deleted will be reinstalled.

A Server/Client certiﬁcate can be self-signed or issued by a Certiﬁcate Authority (CA). A self-signed certiﬁcate offers limited

protection and can be used before a CA-issued certiﬁcate has been obtained.

To install a self-signed certiﬁcate:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Create self-signed certiﬁcate and provide the requested information.

To create and install a CA-signed certiﬁcate:

1. Create a self-signed certiﬁcate as described above.

2. Go to Setup > System Options > Security > Certiﬁcates.

3. Click Create certiﬁcate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certiﬁcate is returned, click Install certiﬁcate and upload the certiﬁcate.

Server/Client certiﬁcates can be installed as Certiﬁcate from signing request or as Certiﬁcate and private key. Select Certiﬁcate

and private key if the private key is to be upload as a separate ﬁle or if the certiﬁcate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certiﬁcates. If required, additional CA certiﬁcates can be installed:

1. Go to Setup > System Options > Security > Certiﬁcates.

2. Click Install certiﬁcate and upload the certiﬁcate.

AXIS C3003-E Network Speaker

System Options

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

To change the date and time settings, select the preferred Time mode under New Server Time:

•

Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and

time are set once and will not be updated automatically.

Synchronize with NTP Server – Obtains date and time from an NTP server. With this option, date and time settings are

updated continuously. For information on NTP settings, see NTP Conﬁguration on page 26.

If using a host name for the NTP server, a DNS server must be conﬁgured. See DNS Conﬁguration on page 26.

Set manually – Allows you to manually set date and time.

•

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving

time changes.

Network

Basic TCP/IP Settings

Network Interface Mode

The network interface to the AXIS product can be wired or wireless. Different settings can be used for each network interface, but

only one can be used at a time. In Auto mode the product will use a wireless network unless a network cable is connected, in which

case it will use the wired network. In Wired mode the product will require a network cable to connect to the network.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are

conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of

IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is

then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset

the product to the factory default settings (see page 30) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 25.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP

address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional

two minutes.

To disable the service, go to and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

AXIS C3003-E Network Speaker

System Options

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1. Acquire a free static IP address on the same network segment as the computer.

2. Locate the serial number (S/N) on the product label.

3. Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp

ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp

ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number>

ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00

ping -l 408 -t 192.168.0.125

4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.

6. Open a browser and type http://<IP address> in the Location/Address ﬁeld.

Note

• To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search ﬁeld.

• To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select

Run as administrator.

• To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.

AXIS Video Hosting System (AVHS)

The AVHS settings are conﬁgured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service

is enabled by default. To disable, clear the Enable AVHS box.

One-click enabled - Press and hold the product’s control button (see Hardware Overview on page 6 ) for about 3 seconds to

connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to

the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect

from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will

stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the

one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under

Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently

registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

AXIS C3003-E Network Speaker

System Options

Note

AXIS Internet Dynamic DNS Service requires IPv4.

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System

Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by

semicolons. The host name is always the ﬁrst part of a fully qualiﬁed domain name, for example, myserver is the host name in the

fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is

optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under

System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS

name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access

the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static

or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the

default setting, which is 80, any port in the range 1024–65535 can be used.

AXIS C3003-E Network Speaker

System Options

HTTPS

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding

network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased

since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side

of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router is forwarded to

the product.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP^TM

• In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway,

Broadband router, Broadband sharing device, or a software such as a ﬁrewall.

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using

UPnP^TM. Note that UPnP^TMmust be enabled in the product (see ).

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in

the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is

found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter a port in the range 1024–65535. If the

port ﬁeld is empty or contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.

Note

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not

support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled

under System Options > Network > TCP/IP > Advanced.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an audio stream from the Axis product. The RTSP port

number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

Audio streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other

side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and

notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

AXIS C3003-E Network Speaker

System Options

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network

prioritizes network trafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the

group of devices and management station running SNMP. Community names are used to identify groups.

To enable and conﬁgure SNMP in the Axis product, go to the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

Traps are used by the Axis product to send messages to a management system on important events and status changes. Check Enable

traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

should receive the message.

The following traps are available:

•

Cold start

Warm start

Link up

Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see HTTPS on page 22. To enable SNMP v3, check the box and provide the initial user

password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings on page 30.

UPnP^TM

The Axis product includes support for UPnP^TM. UPnP^TMis enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

UPnP^TMcan be disabled under System Options > Network > UPnP

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating

systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

AXIS C3003-E Network Speaker

System Options

Ports & Devices

LED Settings

The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports &

Devices > LED.

The available options for the Status Indicator LED are:

•

Normal: The status LED shows steady green during normal operation. This is the default setting.

Off: The status LED is off during normal operation. This can be useful in making the Axis product less noticeable.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current

settings.

Note

A restart clears all entries in the Server Report.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The

Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 30.

For information about ﬁrmware upgrade, see Upgrade the Firmware on page 31.

Support

Support Overview

The page provides information on troubleshooting and contact information, should you require technical assistance.