EXPERIENCE THE ASPEN TOUCH
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Aspen ATM-173R Series
Touch Monitor
Product Manual
Aspen ATM-173R Series Touch Monitor
Product Manual
Table of Contents
Usage Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connections and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Data Connection
Power, Video and Audio
Mounting
Display Setup and On Screen Display (OSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
On Screen Display Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Display Setup
Display Resolution
OSD Menu and Functions
Power/OSD Lock/Unlock
Auto-Sensing Brightness Adjustment
Touchscreen and Touchscreen Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Touchscreen Features and Use
Touchscreen and Peripheral Drivers
Driver Installation
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Usage Notice
Warning: To prevent the risk of fire or shock, do not expose this product to rain or moisture
Warning: To avoid electric shock, do not open or disassemble this product. There are no user serviceable
parts in this product. Refer all service questions to Aspen Touch Solutions or a qualified servicer.
Introduction
Congratulations on your purchase of an Aspen Touch Solutions touchmonitor. This manual covers all models of
the Aspen Touch Monitor 17" (ATM-173R) series of touchmonitor products. Aspen has brought together a team of
experienced developers from the touch industry to create what we believe to be the finest touchmonitors available
in the industry today.Your touchmonitor combines outstanding flat panel display design, the most needed features
for typical touch, POS and medical applications, and the best touchscreen components to deliver a product of
superior performance and value. We welcome your comments on our product and our company. For the latest
encounter words or terms associated with display, touchscreen or touch applications that you are not familiar with.
Many of the words unique to this industry have been italicized on first use in this manual. Definitions of these
words have been included in the Glossary.
Product features of the Aspen ATM-173R series touchmonitor include:
• 17" AMTFT LCD panel
• 300 nit Brightness/450:1 Contrast Ratio LCD panel
• Auto-Sensing Brightness Adjustment for the best performance in changing light conditions
• High resolution resistive touchscreen with Dual Interface Serial (ATM-173R only) and USB connections
• 1280 x 1024 native resolution
• On Screen Display (OSD) for display setup, with vandal-resistant lockable controls
• One-click access to Brightness, Audio Mute, and Video Auto-Adjust functions
• Universal external power supply
• State-sensing, lockable power switch prevents display from being turned off by vandals, and restores
operation after AC power is interrupted
• Power-on indicator built-in to power ON/OFF switch (OEM models only)
• Variety of VESA-compatible mounting options
• Top or bottom access stand lockdown for stable countertop mounting
• Kensington® lock connection on touchmonitor chassis for best public access security
• Cable management access through display base and bottom
• Touchscreen has high performance wedge seal for best contamination rejection in harsh environments
• Two high performance baffled loudspeakers with 5W+5W audio amplifiers and electronic volume controls
• 3.5mm Stereo Headphone Jack for private listening
• Optional MSR and Customer Display for the ultimate POS package
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2
Connections and Installation
Begin your installation by selecting a data connection. With the ATM-173R monitors, you may use either a serial
or USB data connection. All other ATM-173R series models use USB only. Choose the appropriate data cable
from the accessory kit included with your monitor.
Please note that all Aspen displays that include an MSR or MSR/Customer Display also have an USB
hub internal to the display to interface the peripheral devices. As a result, the display will have only one
USB cable for touch data and the MSR/Customer Display data. Also, two additional User USB ports are
externally available on the display, and these ports may be used to connect additional USB devices to
your system such as a mouse, keyboard, bar code reader, etc.
Next select a mounting method for your monitor. If you wish to use your monitor in any other way than resting it
on its stand on a flat surface, you will need to either:
• Attach the stand to a countertop or wall
• Dismount the display chassis from the stand and use the VESA mounting holes on the chassis to attach
the display to an arm or other mount. The 100mm spaced holes are recommended for this purpose. Use
the 75 mm holes only when 100mm hardware is not available or when recommended by your mounting
hardware provider.
Connect the cables to the monitor before attaching the stand to a countertop or a wall, if access to cable connec-
tions will be restricted when the stand mounting is complete.
To attach the stand to a countertop or wall, print out the full size template file that accompanies this manual, and
use it to determine the proper locations for screw or bolt holes, and if necessary, to select a location for a larger
hole to route cables through the mounting surface. Cables can generally be hidden under the stand baseplate
and the rear cover. The baseplate of the stand can be attached to a flat surface in several ways:
• The four holes near the middle of the baseplate are at a VESA-compatible spacing of 75mm and 100mm.
Use these holes to bolt the stand from the back side.
• The three large “keyhole” slots may be used to secure bolts, inserted from the front side, by nuts threaded
on from the back side of the mounting surface. Insert bolts in mounting holes, loosely thread nuts on from
back side, slip stand keyholes over bolt heads and position bolt shaft in the narrow portion of keyhole slot.
Tighten nuts from back side to finish the installation.
• To attach the stand to the mounting surface from the front, use the two round holes adjacent cable access
cutout, and the hole in the center of the smaller keyhole slot near the front of the baseplate. The back holes
are accessible through the stand when the rear cover is removed, and the front hole is accessed through
the small cover in the top surface of the plastic base. Rotate the cover 1/4 turn counter-clockwise to remove
by inserting a flat blade screwdriver in the cover slot.
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3
Display Setup and On Screen Display
Connect and secure cables to the display and the computer, except for the USB cable. The AC cordset provided
with your display should be appropriate for your region. If the proper cordset has not been provided, you may use
any cordset with an IEC320 connector at the appliance end to connect to the external power supply of your touch
display.
Notice: Unless your Aspen touch display has a serial data interface, or you are connecting this touch display
to a computer that already has Aspen touchscreen MSR and Customer Display drivers installed, please leave
the USB cable disconnected until the appropriate drivers for your computer’s operating system have been
installed.
You can now set up the display for operation with your computer. Display setup requires use of some of the main
features of the OSD, listed below. Detailed use of the OSD is described later in this section.
OSD Controls
The following table shows the OSD and Power control buttons, located on the right side of the display, and both
the normal and direct access functions of these buttons:
Button
❶
Symbol
Button Name
Menu
Normal Function
Direct Access
Displays/Exits OSD Menu
Increases selected item value
Decreases selected item value
Selects highlighted menu item
Turns all display power ON/OFF
❷
Up
Display brightness
Audio ON/OFF
❸
Down
❹
Enter
Video auto adjust
❺
Power
Use the OSD buttons as described above to set up the display:
• Turn on the display with the power switch
• The display will initially be set to properly display the native resolution for the LCD panel, which is
1280 X 1024 pixels. If your computer outputs a video signal at another resolution, further adjustment
than described in this section may be required. Contact Aspen Technical Support if assistance is required.
• Press the Enter key on the OSD controls. A pop-up window on the display should appear with the message
“Auto Adjusting Please Wait.”
• Inspect the edges of a typical application to see if you can see the all edges of the image. If so, you are
finished with the basic setup of the display.
If your application requires use of the display at another resolution than 1280 X 1024, such as 1024 X 768 or
800 x 600, you may achieve satisfactory operation by using the Auto Adjust procedure described above, or you
may need to use the individual controls in the OSD to properly adjust the display. If so, access the OSD main
menu and use the picture size adjustment (see table below) to resize, move, or adjust the quality of the displayed
image.
Notice: The OSD will not function if the monitor is operated at a resolution above 1280 X 1024. While the
monitor may actually display a video image at some higher resolution, it will be briefly accompanied by an
“Out of Range” message when the image is initially displayed. Reduce the video resolution from your computer
to 1280 X 1024 or less to restore the function of the OSD.
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4
The complete menu of the OSD is shown in the table below. The Main Menu icon for each menu is shaded, and
the individual functions within the group follow:
OSD Menu and Function
Contrast and Brightness
Contrast
Controls the display contrast
Controls the display brightness
Brightness
Video Adjustment
Auto Adjust
Automatically sets display image size, position, and fine adjustment.
Contrast and brightness are not adjusted.
Left/Right
Up/Down
Horizontal Size
Fine
Controls horizontal position
Controls vertical position
Increases or decreases the horizontal size of the image
Controls the vertical fine adjustment. May improve picture detail in emulation modes.
OSD Tool
OSD Left/Right
OSD Up/Down
OSD Timeout
Adjusts the default horizontal position of the OSD on the display
Adjusts the default vertical position of the OSD on the display
Determines time (in seconds) that OSD waits before closing automatically after no
action has been performed
Factory Reset
Recalls original factory settings of image parameters
OSD Language
Selects the OSD menu language—English, French, German, Italian, Spanish,
Japanese, Traditional Chinese, Simplified Chinese
OSD Color
Selects one of ten OSD color schemes
Color Adjustment Adjusts preset color temperature of the image. Available choices are 9300, 7500,
6500, and 5500° Kelvin (K). A User mode allows custom setup of each color
component of the image—Red, Green and Blue. Default setup for this parameter is
6500°K. Do not adjust color temperature unless you have a specific need to do so.
Audio Adjustment
Volume
Adjusts the loudspeaker volume
Mute ON/OFF
Mute ON turns off the audio function. Mute OFF restores the audio function
Auto DIM
Auto Dim
Turns the Auto-Sensing Brightness Adjustment circuit ON or OFF
Dimming Range
Menu shows sensed light level, and brightness setting as a percentage of full scale
(same setting as Brightness in Contrast and Brightness menu when Auto DIM is
OFF). With Auto DIM ON, brightness is now controlled by the light sensor located
at top center of the front bezel. See additional discussion of this feature further in
this section.
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5
Power/OSD Lock/Unlock There is no menu graphic for this feature.
The Power/OSD lockout menu is separate from the main OSD. Access this feature
by first pressing the MENU button to access the main OSD. While the main OSD
is displayed, press and hold the MENU button. The main OSD will disappear. While
continuing to hold the MENU button down, momentarily press the POWER button.
The POWER/OSD lockout menu will appear. Press the ENTER button to alternately
select OSD or POWER, and use the UP and DOWN buttons to toggle your selection
between UNLOCK (the default) and LOCK.
OSD LOCK defeats all normal access to the OSD, including the Direct Access
shortcuts to Brightness, Audio, and Video Auto Adjust. The only access to the OSD,
when in OSD LOCK, is to again press and hold MENU and while holding MENU
down, then momentarily press POWER.
POWER LOCK defeats the operation of the POWER button. This feature, in addition
to preventing casual vandalism of the system, allows the touch monitor to power up
properly when the system or touch monitor is powered from an outlet strip or remote
master switch, or when the monitor is installed in a kiosk or other location where the
power button is inaccessible.
OSD buttons UP, DOWN and ENTER will scroll through available choices when held down continuously.
The Auto-Sensing Brightness Adjustment feature is intended to be used in situations where the ambient lighting
can change significantly over time. The brightness of the image tracks ambient brightness and dims the display
as the ambient light decreases, making the image less obtrusive under reduced lighting conditions where high
image brightness is not necessary for good viewability. In general, it is expected that the brightness is adjusted
to its nominal setting under the brightest ambient light available. Assuming that this is true, and the ambient light
is 150 or above as reported by the Auto DIM OSD menu (units are approximately in Lux, a common measure of
illuminance, or lighting of surfaces by light sources), the brightness will not change when the Auto Dim feature is
turned ON.
However, when the ambient lighting is less than 150, the display will immediately dim in response to the setting of
the Auto Dim range and the ambient light:
• Dimming Range is a measure of how much the display will dim when ambient light is reduced
• Dimming only occurs in the ambient light range of 0-150 (Lux) as measured by the automatic light sensor.
If the ambient light is brighter than 150, no dimming will occur until the light level drops below 150, and then
will drop proportionally to the measured light level
• A 100 Dimming Range setting means that the image brightness will be reduced to its minimum in total
darkness conditions
• A 0 Dimming Range setting means that the image brightness will not be reduced at all under total darkness
conditions
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6
Touchscreen and Touchscreen Drivers
Touchscreen: Your Aspen ATM-173R series touch display is equipped with a resistive touchscreen. Features of
a resistive touchscreen that are important for your use are:
• The touchscreen is made of a thin (about 1/8") sheet of glass overlaid with a layer of plastic. The resulting
composite is placed in front of the LCD panel in your touchmonitor.
• The touchscreen can be activated by anything that applies a force of about 1 ounce over a normal fingertip-
sized area. Objects with smaller contact areas such as a credit card, pen or pencil tips and pencil erasers
will activate the touchscreen with even less force. So, in normal circumstances, a very light touch is all that is
required to navigate your application with the touchscreen.
• The touchscreen plastic layer has a hard front surface coating on it, and will withstand years of use with finger,
fingernail and other relatively large radius styli. However, hard objects with sharp edges can easily damage
the touchscreen. Avoid the use of ball-point pen barrels with the tip retracted, microball pens, keys, rings,
coins and metal tableware.
• The touchscreen may be cleaned with common glass cleaners, but do not use cleaners with abrasives—
Comet, BonAmi, etc. The best procedure for cleaning the screen is to apply your cleaner to a soft cloth or
paper towel, and wipe the touchscreen until contamination is removed. Applying cleaner to the cloth rather
than spraying it directly on the screen will minimize the amount of overspray that may collect at the bottom
of the screen.
• One characteristic of the resistive touchscreen technology is that it averages multiple touches. So, if you touch
the screen with two fingers at the same time, on opposite sides of the display, the reported location to the
application will be in the middle of the screen! Consider this in navigation of your application.
Touchscreen and Peripherals Drivers: Drivers for different operating systems have been supplied on a CDROM
that accompanied your touch display. If you cannot find the disk or need additional copies of the software, contact
Touchscreen and Peripherals Driver Installation: Drivers for all supported operating systems are contained on
the Aspen Touch Solutions Install Disk. To install drivers, follow the procedures below as appropriate. Touchscreen
support is provided for Windows 98/Me/NT/2000/XP, DOS and Linux (kernels 4.2.18 and above). The MSR and
Customer Display peripherals are USB devices. Currently support is provided for Windows platforms only, though
Linux will be supported in the future. Contact Aspen TechSupport for further information.
Windows 98/Me/NT/2000/XP Installation:
• If you are using a USB data interface, disconnect it from the computer before proceeding. Connect the touch-
screen cable if using a serial interface (ATM-173R only). Insert the disk in your drive. If AutoRun does not
start the installation, double click the “Setup” program in the CDROM folder.
• Follow the instructions pertaining to your particular product configuration, and check the appropriate boxes
in the “Select Features” page to install drivers for the peripherals you have. The POS demo program may be
installed now or at any time in the future.
• If the installation program does not restart your computer, shut down, connect the USB cable, if used, and
restart.
• After restart, the touchscreen controller and other USB devices, if present (the MSR and Customer Display),
will be found by Windows and the drivers automatically installed for them.
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7
• Find the Aspen Touchscreen Settings icon in Control Panel, and use the features under the appropriate tabs
to configure the operation of the touchscreen for your application, and if necessary, to calibrate the touchscreen
to the display image.
• The MSR, if present, is configured for keyboard emulation by default. It should work identically to keyboard
wedge readers in all applications. Contact Aspen TechSupport if this format is not suitable for your application.
• The Customer Display, while hardware interfaced as a USB device, is equivalent to a serial display for
programming purposes. Contact Aspen Technical Support for programming information on this device.
DOS Installation:
• See specific procedures in DOS section of disk
Linux Installation:
• See specific procedures in Linux section of disk
• Kernels 2.4.18 and above (corresponding to RedHat Linux versions 8 and 9) are supported
• Source code is available on request
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8
Specifications
Monitor Part Number
Standard
OEM
ATM-173R, ATM-17RM, ATMM-173R
ATM-173RO, ATM-173RMO, ATMM-173R
Display
17" Color AMTFT LCD
Dark Gray (ATMM: Beige)
5-wire resistive
Color
Standard, OEM
Touchscreen Technology
Active Screen Dimensions
Horizontal 13.3" (338 mm)
Vertical 10.6" (270 mm)
Monitor Dimensions
With Stand
Horizontal 16.5" (418mm)
Vertical 15.8" (400mm)
Depth
10.5" (267mm)
Without Stand
Horizontal 16.5" (418mm)
Vertical 14.2" (361mm)
Depth
3.3" (84mm)
Weight
ATM-173R/RM
Actual
19.8lb/9.0kg
Shipping 23 lb/10.5kg
Brightness
LCD
300 nit (typical)
240 nit
With touchscreen
Colors
16.2 million (6-Bit +FRC)
Resolution
Native
1280 X 1024 at 60, 75 Hz
1024 X 768 at 60, 70, 75 Hz
1024 X 768 at 65 Hz (Sun)
832 X 624 at 75 Hz (Mac)
800 X 600 at 56, 60, 72, 75 Hz;
720 X 400 at 70 Hz
Supported (Preset Timing)
720 X 350 at 70 Hz;
640 X 480 at 60, 72, 75 Hz
Nine Settings Available
Supported (User Timing)
Viewing Angle
Horizontal
Vertical
140° Total (70° left/right), CR≥10
130° Total (60° up/down), CR≥10
Contrast Ratio
450:1 (typical)
Scanning Frequency
Horizontal
Vertical
31.5 - 80 KHz
56.3 - 75 Hz
Video Input
Analog RGB (VGA)
Analog RGB with sync on green
DVI-D
Video Bandwidth
70 MHz
Input Video Format
VGA/SVGA/XGA analog
DVI-D
Plug and Play
VESA DDC1/2B
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9
Power Supply Voltages
Power Dissipation
External DC supply, +12VDC
AC input 100-240VAC/50-60 Hz
Operating
45 W max AC
30 W max DC
<4 W
Sleep Mode
Off
<2 W
Power Saving
Temperature
VESA DPMS compliant
Operating
Storage
+0°C to +50°C
- 30°C to +60°C
Humidity
Operating
Storage
20% to 80% non-condensing
5% to 95% non-condensing
Altitude
Operating
0 - +12000 ft (3658m)
0 - +40000 ft (12192m)
Non-operating
External Connections
Power
Audio
Video
IEC320 Standard AC inlet
Standard 3.5mm Stereo Jack
HD15(VGA)
DVI-D 24pin
Touch Interface
Standard USB series “B” receptacle
(detachable USB cable)
Standard DB9 F Serial (ATM-173R only)
(detachable serial cable)
POS Options
Magstripe Reader
Customer Display
3 Track Reader with Power and Error Indicator
Light
2 x 20 VFD Display with Dual Axis (tilt & swivel)
Movement
Additional features
Power indicator for display, built in to power switch; Power switch state memory
Digital on-screen display (OSD); Hidden, software lockable controls
Direct access to contrast, audio mute, and video auto adjust functions (bypass OSD)
Auto-Sensing Brightness Adjustment
Rubber Wedge Sealed touchscreen
Removable base
Two 75 mm VESA mounts (On base and display chassis)
Top or bottom access to countertop mounting holes
Kensington lock connection on chassis
Broad range of vertical tilt (-5° to +90°)
Two built-in 4W baffled speakers; 3.5mm Headphone Jack for private listening;
5W+5W Audio Amplifier
Two Port USB Hub (ATM-17RM/RMD/RMO and RMDO models only)
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10
Product Agency Approvals
Safety
UL, cUL, CSA 22.2 No.950 3rd Ed.
EN60950
Low Voltage Directive 93/68/EEC
Ergonomics
EMI
EK 1-1TB 2000
FCC/B
EN 55022: Class B 1998
EN 55024: 1998
EMS
Low Emission
MPR II 1990: 8/MPR 1990:10
Warranty
3 Year, 24 Hour Advance Replacement
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11
Glossary
AMTFT—Active Matrix Thin Film Transistor. This is the type of liquid crystal display panel used in essentially all
computer flat panel displays today.
Calibrate—For touchscreens, “calibrate” is the common term for the process that is really “video alignment.”
A touchscreen and its controller have a coordinate system that are usually not identical to the coordinate system of
the video display of the host computer. By displaying reference points on the touch monitor (through the calibration
program) and touching those reference points, the touch monitor coordinate system is scaled to that of the computer.
Color temperature—Color temperature is a simplified way to characterize the spectral properties of a light source,
and is the temperature you would heat a theoretical “black body” source to radiate light of the same visual color.
For example, “low” color temperature, like 3200°K, implies warmer (more yellow/red) light, while “high” color tem-
perature, like 9300°K, implies a cooler (more blue) light. Daylight has the 3200°K temperature mentioned near
dawn and evening, and a higher one during the day. The standard unit for color temperature is the Kelvin (k).
Contrast Ratio—The ratio of the luminance of the display of a full white image to a full black image. This parameter
is useful in determining the relative sharpness of two displays—a higher contrast ratio usually implies a sharper
image, especially when test is displayed.
Controller—Touchscreen controller. The electronics that actually process the touch on the touchscreen and
sends out a digital representation of that touch to the host computer.
Emulation—As used in display technology, emulation mode means an image displayed at a non-native resolution.
For your Aspen touch monitor and other 17" monitors, the common emulation modes are 800x600 and 640x480.
In emulation modes, a monitor cannot perfectly display the image sent from the computer when the monitor pixel
to image pixel ratio is not an integral multiple.
FRC—Frame Rate Control. A method of dithering the video image to produce additional color depth. In this monitor,
as with most 17" monitors, it effectively extends the color depth from 6-bit resolution to 8-bit resolution.
Hub or USB hub—An electronic circuit that combines several USB signals into one.
Illuminance—The measure of how much luminous flux per unit area that impinges on a particular surface, or
how bright a point source of light appears to the eye. It is measured in foot-candles or in lux.
Kelvin—The scale of temperature measurement that begins at absolute zero. The increment of temperature that
one Kelvin represents is the same as that of the Celsius scale, but the scale starts at -273.16°C. Thus 293°K is
about 20°C or 68°F.
Keyboard emulation—Produces the same output as a keyboard, or a “keyboard wedge” magnetic stripe reader.
Keyboard wedge—An MSR unit that connects to a computer keyboard port with a cable that also connects the
standard keyboard, thus a keyboard wedge.
LCD—Liquid Crystal Display. The most common technology used in flat computer displays today. “Liquid crystal”
molecules (a very complex chemical engineered for this function) sandwiched between a combination of flat glass
color filters and polarizers, pass or block light in response to electrical signals applied by the display electronics.
The result is a very sharp, bright display that is very thin, and uses little power, compared with a CRT, or tube-type
monitor.
Lux—The standard unit for illuminance is lux (lx) which is lumens per square meter (lm/m2). 1 lux = 10.764 foot-
candle. Common room lighting is 100-1000 lux.
MSR—Magnetic Stripe Reader. A device that reads information encoded in the magnetic stripes on the back of a
credit card, etc. The process is essentially identical to the operation of a cassette tape player.
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12
Native resolution—The resolution of a digital flat panel display that actually describes how many pixels are in
each row and column of the display, and which is the resolution that the display is optimized for.Your 17" Aspen
touch monitor has a native resolution of 1280 x 1024, which means that the LCD panel has 1280 pixels on each
row, and has 1024 rows. Each element of video information received from the computer/display electronics is
assigned to and displayed by a specific location on the display panel—a pixel. At resolutions other than native (see
emulation) there is not a one to one correspondence between the video information elements and the available
pixels on the display. The display electronics must compensate for this and cannot do a perfect conversion, thus
emulation modes never look as good as images displayed at the native resolution.
Nit—The standard unit of luminance is the candela per square meter (cd/m2), or Nit.
Pixel—Abbreviation for “picture element.” In an electronic display, the smallest complete element of the picture
that contains all possible colors and proper brightness. In your Aspen touchmonitor, one pixel of the LCD panel
is a square “window,” with an area of about 0.3x0.3mm, containing three smaller windows that pass red, green or
blue light at the appropriate brightness in response to the video signal from the computer.
Polarizer—A thin glass or plastic sheet that filters out light rays of all but a specific orientation. Light passing
through such a sheet is thus polarized.
POS—Point Of Sale.
Serial—A data transmission method where each bit (a “1” or “0”) of data is passed sequentially (or serially) over
a single data path (a wire…). The most common standard for this method is called RS232. This is a very common
method of interfacing peripheral equipment to older computers. Today this method is increasingly replaced by
another method called USB (see below).
USB—Universal Serial Bus. A common method for interfacing peripheral equipment to computers. It has the
advantages over other serial data transmission standards of higher speeds and the ability to connect many
devices to the same port on a computer.
VESA—Video Electronics Standards Association. An industry trade group that promotes interoperability standards
within the video and computer industry. The VESA mounting pattern (100 mm) for displays is used by your Aspen
touch monitor on the base and chassis, allowing the monitor to be quickly attached to standard swing arms and
mounting plates.
Mounting Template
A full-sized image of the metal base plate for the touch monitor is included with this manual, and may be used as
a template for creating mounting holes in a countertop, etc. Electronic versions of this manual include a file that
may be printed to create the same template. Ensure that your printed version is scaled correctly.You may check
the printing by verifying that the center-to-center distances of the VESA mount pattern are exactly 100mm.
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13
Aspen Touch Solutions, Inc. Product Warranty
Aspen warrants that the Products will conform to the Specifications and be free from defects in material and
workmanship for three (3) years from date of shipment. Customer shall report any claimed defect in writing to Aspen
immediately upon discovery, and in any event, within the warranty period. Products must be returned to Aspen
within thirty (30) days of Aspen’s receipt of warranty claim notice and only after receiving Aspen’s authorization
to return products in accordance with Aspen’s Product Return Policy. In the case Customer needs fast turnaround
for product replacement, Aspen will issue advance replacements with 24 hours after an Aspen Return Material
Authorization (RMA) number has been issued for Product to be returned. Warranty repairs shall be warranted for
the remainder of the original warranty period for the Product. This warranty is void if the Products have been
repaired, altered or modified in any manner by persons other than Aspen, without Aspen's prior written approval.
This warranty excludes prototypes and conditions in Products resulting from normal wear and tear. Defects caused
in whole or in part by failure to properly store, install, operate or maintain Products in accordance with good industry
practices and Aspen’s recommendations are excluded from warranty coverage. Damage caused by use of the
Product other than that which it is intended is excluded from warranty coverage. Repair or replacement is Customer’s
exclusive remedy under this warranty, except if such remedy is adjudicated inadequate, Aspen shall refund the
paid price of the Products. Aspen will pay to return the Products to Customer. The turnaround time on repairs will
usually be thirty (30) working days or less. Aspen accepts no added liability for additional days required for repair.
This warranty shall not be enlarged or modified, and no obligation or liability of Aspen shall be created, by Aspen
offering technical advice, assistance, or services relating to the Products. Before returning Products to Aspen on
warranty claim, Customer shall remove from the Products any hardware, data, software or programs or keep
backups. Aspen disclaims any liability for loss of such data in returned Products. ASPEN MAKES NO OTHER
WARRANTY OF ANY KIND WITH RESPECT TO THE PRODUCTS, except as specified herein. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
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14
Experience the Aspen Touch.
31207 Keats Way, Suite 104
Evergreen, Colorado 80439
tel: 303.468.4130 fax: 303.468.4131
toll free: 877.427.7393
@
email: info aspentouchsolutions.com
Template will print
on one sheet of
11" x 17" paper.
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